Heather, you haven't heard the last of me...

Dear Christopher,

I do sincerely apologize for your frustration. You should not have this issue every time that you log into the account. How are you accessing the website? Are you using a saved favorite or an email link? You may try accessing the website by typing in www.sharebuilder.com (the www's are critical). If this does not work, please let me know a good contact number for you and I will give you a call to discuss this further with you.

Sincerely,

Heather W.
Customer Care Agent
ShareBuilder - Build your Future