Non-angry follow-up: Sharebuilder System Error

Ms. W.,

Thank you for your response to my e-mail of July 2, 2007 concerning the difficulties I had been encountering when trying to access the Sharebuilder website. I'm happy to say that I am no longer running into any problems. I can only conclude that my strongly worded letter prompted Sharebuilder to quickly fix their site... well, either that or your advice to add "www" to the start of the URL was spot on. But let's not point any fingers. All I know is that I can now access my account and am again content with Sharebuilder.

Thank you again for your help.

Very truly yours,
Christopher W.