Courteous response: Maxell's Jelleez Headphones

Mr. W.,

Thank you for contacting Maxell.

I am sorry to hear you are dissatisfied with Maxell headphones.

We appreciate you sending us your feedback and we will forward your comments to the appropriate dept.

Regarding the fit in the ear of the Jelleez, we do have an updated version of the Jelleez. If you are interested in these, please let us know and we can give instructions for sending yours in to exchange for the updated version.

On the subject of the length of the cord or wire, again, we do appreciate your feedback. However, the Jelleez have a 3 ft cord like all our other current earbud headphones. You might want to consider a different style of Maxell headphone if a longer cord is desired or maybe consider extension for the headphones. Most of our other models of headphones have a 4 ft cord. We make an adapter kit (P-20) which includes an extension cord for headphones and many other manufacturers also make extension cords for headphones and other audio devices.

Again, thank you for contacting Maxell Technical Support.

Christopher S.