HSBC Bulgarian ATM Fiasco Response II

Ed. - Sadly, HSBC's "Bankmail" feature doesn't save my original letters, so I only have the responses.
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Dear Mr. W.:

Thank you for contacting HSBC Bank USA, N.A., the world's local bank.

We have forwarded your concern to the Management Team for review. We will contact you via BankMail shortly. We apologize for any inconvenience that this may have caused to you.

For additional information on the products and services HSBC Bank offers, please visit us at us.hsbc.com

Our Customer Relationship Center is always available, 24 hours a day, 7 days a week to meet all of your banking needs. Please e-mail us by clicking 'BankMail' in the gray navigation bar on the left or call 1-800-975-HSBC (1-800-975-4722), and speak with one of our professionals. If you are outside the United States, you may call us collect at (716) 841-7212.

Sincerely,

Santaraj S. S.
Internet Banking Specialist